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The Cord Cutting Report

claire mccaskill

Cable & satellite TV employees trained to create fear, doubts in customers

by Jim Kimble / Updated: November 13, 2016

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Why do loyal customers struggle when they want a better deal on their cable subscription? Have you ever called to lower your Comcast bill, but felt like you were pushing a boulder the size of a Mack truck up a mountain? That’s because customer service agents for big cable companies like Comcast, Charter Communications, Direct […]

Filed Under: Uncommon Knowledge Tagged With: claire mccaskill, Comcast, comcast customer service, Comcast loyalty department, Comcast retention department, get rid of cable and satellite, how to save money, lower my comcast bill, sling tv vs. playstation vue, Xfinity TV

Congress discovers cable companies maintain secret rates that are never advertised

by Jim Kimble / Updated: June 8, 2020

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How to get the best price for broadband & access secret rates from cable companies Cable executives had to acknowledge that they keep secret rate charts that are never disclosed to customers. The revelation came under questioning by Senator Claire McCaskill (D-MO) while a number of cable executives appeared before the Homeland Security & Governmental Affairs Permanent Subcommittee […]

Filed Under: Uncommon Knowledge Tagged With: best cable companies, best cable provider, best cable rates, better rate on internet, cable companies, claire mccaskill, cord cutter, cord cutting, Hulu, PlayStation Vue, secret rates for broadband, secret rates for cable, Sling TV

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