Why do loyal customers struggle when they want a better deal on their cable subscription? Have you ever called to lower your Comcast bill, but felt like you were pushing a boulder the size of a Mack truck up a mountain? That’s because customer service agents for big cable companies like Comcast, Charter Communications, Direct […]
claire mccaskill
Congress discovers cable companies maintain secret rates that are never advertised
How to get the best price for broadband & access secret rates from cable companies Cable executives had to acknowledge that they keep secret rate charts that are never disclosed to customers. The revelation came under questioning by Senator Claire McCaskill (D-MO) while a number of cable executives appeared before the Homeland Security & Governmental Affairs Permanent Subcommittee […]
