PlayStation Vue not working with Roku 7.0 firmware
Want to stream PlayStation Vue on your new Insignia Roku TV and dump your cable subscription? Not so fast.
Some owners of Insignia Roku TVs are complaining to Roku and discussing on PlayStation Forums how they can’t use PlayStation Vue on their new televisions. The problem, according to the complaints, arises from Insignia Roku TVs that operate on firmware version 7.0 – not 7.1 or higher that’s required for the PlayStation Vue app. According to people who have taken to forums on PlayStation and Roku, there seems to be few definitive answers from customer service departments being asked about when a software update might come.
Customers who are complaining to Roku directly are being asked to update the software of their television, but the solution does not seem to help everyone.
PlayStation Vue vs. Sling TV
Many people celebrated the arrival of PlayStation Vue on Roku on June 21 after months of pleading and begging by consumers wanting to ditch their cable. PlayStation Vue has been competing with Sling TV since last March in the live streaming TV market, but has recently gained popularity due a drop in prices in some major markets and expansion of channels. PlayStation Vue offers more than 100 channels for $45 in most markets around the U.S., and a 55-channel “Access” bundle for $30.
Sling TV broadened their channel offerings with Blue and Orange subscription tiers last month, but still lack an alternative to Vue’s cloud-DVR or the ability to stream different channels on multiple devices.
What to do about Insignia TV’s inability to stream PlayStation Vue?
Unfortunately, the matter seems to come down to reading the fine print. If you look at the smallest font at the end of the Roku’s blog post on June 21, it reads that PlayStation Vue will not be compatible with all TV models. Here’s the fine print from the Roku page made a little bit easier to read:
*May not be available on all Roku TV models at this time. Expected availability in the coming months.
Roku and its partners have sold more than 1 million of its smart televisions to U.S. consumers since entering the smart TV market in 2014, Variety reported in January. Roku’s goal is to sell even more TV’s by introducing nearly 60 new Roku TV models in 2016. According to Variety:
Roku’s strategy for the TV market has been to team up with lesser-known and lower-cost manufacturers to sell streaming-capable TVs with a familiar interface and all the necessary apps to consumers who don’t want to spend big bucks for high-end TV sets from companies like Samsung and LG. That strategy seems to be working for the company — Roku estimates that it now has an eight percent smart TV market share in the U.S.
That strategy appears to be moving forward. The Verge reported last week that Hitachi will join the growing ranks of companies that make Roku TVs. The story also reported:
Both 1080p and 4K sets will be released “in a variety of screen sizes” beginning this fall. No specifics beyond that have been announced at this time, but the Hitachi Roku TVs will be based on “Roku’s low-cost TV reference design” and include the popular streaming software built in.
Whether Roku or Insignia will deal with the PlayStation issue on a more aggressively remains to be seen. Some Insignia owners are not waiting for the software fix, instead opting to buy an Amazon Fire Stick for $39 so they can start using PlayStation Vue (and presumably begin saving some serious cash by dumping cable.) If you’ve been affected by this, leave a comment below and tell us your story.
Want the latest news and analysis from the worlds of cord cutting, politics and gaming? Join us on Facebook and Twitter and check out the Getting Started section if you are thinking of cutting the cord.